Quick answers about uploading videos, sharing links, privacy controls, account limits, and common troubleshooting.
How do I upload a video?
Sign in and open your videos, then choose the file from your computer. Wait until the upload finishes and the video appears in your library before you share the link.
Can I upload more than one video?
Yes. Upload them one after another. Each file gets its own page and its own link. Do not start a second upload of the same file while the first one is still moving.
Which video formats can I upload?
Use a video format the site allows. If an upload is rejected, check the allowed formats and export the video again before you retry.
Why did my upload stop before it finished?
The connection dropped or the file was still being saved by another program. Check your library before you retry. If the video is missing, start the upload again from the finished file.
Where do I find the share link?
Open the video from your library. The watch page address is the link you send. Copy it after you have checked the title and the privacy setting.
What is the difference between a public and a private video?
A public video plays for anyone who has the link. A private or password-protected video asks for permission first. Test the page while you are signed out.
How do I password-protect a video?
Edit the video in your library and set a password. Share the password in a separate message from the link when the video is sensitive.
Can I turn a password off later?
Yes. Edit the video and clear the protection. Anyone with the old link will then be able to watch it, so only do this when that is what you want.
How do I embed a video on my website?
Copy the embed code from the video page and paste it into your site where the player should appear. Check the page on a phone so the player is not cut off.
The player is blank. What should I check?
Confirm the upload finished processing and that the video was not deleted. Refresh the page. If you are using an embed, confirm the code on your site matches the current video.
Why does the video keep buffering?
The viewer’s connection may be slow, or the file may be very long. Ask them to refresh once. A shorter export is the practical fix when many people are on mobile networks.
Can viewers download my video?
Only when downloads are enabled for that video and for the site. If the button is missing, downloads are off. Say so in the message you send with the link.